1. Introduction
Galmat Dispatch Service LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for dispatch services.
By using our website or submitting a contact form, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal identification information — name, email address, phone number
- Business information — fleet size, equipment type, preferred service type
- Communication data — messages you send us via the contact form
- Technical data — browser type, IP address, pages visited (collected automatically)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide dispatch service quotes
- Communicate with you about our services
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
4. How We Share Your Information
We may share your information in the following limited circumstances:
- Service providers — trusted third parties who assist in operating our business (e.g., email platforms), bound by confidentiality agreements
- Legal requirements — when required by law or to protect our rights
- Business transfer — in the event of a merger or acquisition
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at info@galmatdispatch.com.
7. Cookies
Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You can instruct your browser to refuse all cookies or notify you when a cookie is being sent.
8. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party sites (such as Facebook and Telegram). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@galmatdispatch.com
- Phone: +1 (224) 443-9797
- Telegram: @CezarGDS